Browsing by Subject Customer emotions
Showing results 1 to 1 of 1
| Issue Date | Title | Author(s) |
|---|---|---|
| 10-Jun-2021 | Emotional Artificial Intelligence: Detecting and Managing Customer Emotions in Automated Customer Service | Amendola, Alessandra; Saviano, Marialuisa; Lajante, Mathieu; Del Prete, Marzia |