Browsing by Subject Customer satisfaction
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) |
|---|---|---|
| 24-Apr-2012 | Allineamento strategico e customer satisfaction: la BSC come soluzione per il credito cooperativo | Siano, Alfonso; Gallucci, Carmen; Bernardo, Claudia |
| 18-May-2011 | Innovative Communication Trends in the Public Administration – a Democratic Marketing Tool or Just Another Fallacy | Siano, Alfonso; Cuomo, Maria Teresa; Galvin, Maureen |