Distorsioni informative nel decision-making process del consumatore

Abstract

The main objective of this work is to make a contribution to the existing international debate with regard to the consumer protection, a very important discipline for all citizens’ daily life. The opening words of this study may be found in chapter 1, in which an interdisciplinary consumer’s profile is defined. In particular, after a historical reconstruction of consumer protection and consumerism, different economical, psychological and sociological approaches of consumer decision process are proposed. In chapter 2 a series of surveys and recognitions are introduced in regard to the state of the art in order to rebuild the latest set of rules which are related to this matter (discipline) until is coming of the new consumer protection of the latest legislative decree 21/2014 that adopts an approach of "full harmonization" unpublished up to now. In chapter 3 the focus of attention is on the information role for the consumers as concerns the unfair trade practices within the Consume Code (Discipline). The consumer’s right to information is, infact, the guideline of the whole development of consumption relationship. [edited by author]